What is Sabersworld?
Sabersworld is an online store specializing in high-quality replica lightsabers inspired by sci-fi media.
How do I contact Sabersworld customer service?
You can reach our customer service team via email at support@sabersworld.com or by using the contact form on our website. We aim to respond to inquiries within 24 hours.
Are Sabersworld lightsabers suitable for children?
Sabersworld lightsabers are not recommended for children under the age of 10. They are designed for adult use and should be handled with care and responsibility.
Are your blades made for dueling?
Absolutely, all our blades are crafted from durable polycarbonate, ensuring they are specifically designed for saber-on-saber clashing and dueling.
What is the difference between Baselit and Neopixel?
RGB Baselit sabers use illumination from inside the hilt, extending into the blade. Neopixel sabers, on the other hand, employ a 50-watt LED strip inside the blade itself, providing maximum illumination and greater brightness compared to RGB Baselit sabers. Learn More
What do you mean by “color-changing blade”?
It means with a simple button press, you can change your blade’s color to your preference. This feature is available on all our sabers and includes colors like Red, Green, Blue, Purple, Orange, Yellow, Pink, and their shades in between.
Can you detach the blade?
Certainly, the blade can be detached from the hilt using the tools provided.
What is a soundfont?
A soundfont is a mode that affects how different saber effects sound.
What is the difference between soundfonts and sound effects?
Soundfonts modify sound effects, giving them a distinct style. Sound effects, featured on all soundfonts, include ignition, motion sounds, blaster deflection, clash noises, and more, each with a unique touch depending on the selected soundfont.
What are your shipping times?
Our typical shipping time is 7-10 days to all locations, with an additional 2-4 business days of processing time.
Do you ship overseas?
Yes, we ship worldwide, and shipping costs will apply and be added at checkout.
What shipping carriers do you use?
We utilize major carriers, including DHL, selecting the best option based on your location and the most efficient available warehouse.
What are your shipping rates?
Shipping to all locations and on all orders is completely free.
Can you deliver to a post office box?
Unfortunately, our shipping partners cannot deliver to post office boxes, including APO, FPO, and DPO. Shipments require delivery directly to the receiver’s shipping address with a signature of receipt.
What is included in your packaging?
Our packaging includes the blade, hilt, additional tools and screws, USB charging cord, and an instruction manual. Specific items are detailed under the “packaging” section on each product page.
How is the item packaged?
All items are securely packaged in a sturdy and reinforced rectangular box.
Can I cancel or modify my order after placing it?
To cancel or modify your order, please contact our customer service team within 24 hours. We will do our best to accommodate your request, but once processed, we cannot guarantee changes.
Can I return my product?
Certainly, we accept returns within 30 days of delivery for items in new and unused condition. The return must include all original materials, and you’ll need the receipt, order number, or other relevant information.
Do I get a warranty?
We offer a One Year warranty on our products. If you encounter issues within the first year, we will repair or replace your saber free of charge. After the warranty period, parts for repair are available at a separate cost.
How can I return my product?
Returns can be made within 30 days of delivery. The item must be in new and unused condition, including all original materials. You can return the product to our warehouses in the United States and Hong Kong.
Any other questions?
If you have any unanswered questions, feel free to contact us, and we’ll get back to you as soon as possible.